Online Customer Support

Get Answers To Frequently Asked Questions Now

Email: customercare@pointadvantage.com

Send us your inquiries about products, services, existing accounts, group/volume discounts, any promotions or trials before you buy, or report incidents. Any inquiries are subject to our privacy policy. We only use your email address to communicate with you.

Voice Message Center

While email inquiry/response is often fast for quick questions you may have, you can also utilize our voice message center to tell us what you need and a specialist will return your call (often same day) within 24 hours by calling one of the numbers below.

Toll-free (US & Canada): 1.877.438.4190

All Others: 1.614.781.6287

*** Training Center Account Setup ***

All training center accounts are now setup within 24 hours and no later than 8 AM ET of the next calendar day.

The date of purchase is excluded from the total subscription period you purchase. This is our way of making the first (partial) day no cost to you.